Hyperswap ® Exchange — Login, Troubleshooting & Account Recovery Guide

This guide explains how to access Hyperswap ® Exchange, common login problems and step-by-step recovery and 2FA reset procedures. Use the official pages for the fastest support: Hyperswap ® Exchange | Hyperswap ® Login | Hyperswap ® Help Center.

Accessing Hyperswap ®: Login & Security

To sign in visit https://hyperswap.com/login. If you use an email + password or connect a crypto wallet, ensure your browser extension (e.g., MetaMask) is unlocked and set to the correct network before attempting to sign in.

Troubleshooting — Login not working

Clear browser cache or try an incognito window; conflicting extensions often block wallet connections.
Confirm you are at the official domain hyperswap.com and using HTTPS.
If OAuth/connect wallet times out, refresh and re-authorize the connection from your wallet app.
Check server status at the Help Center: Hyperswap ® Status.

Unable to login / Account Recovery

If you forgot your password or lost access, use the recovery flow:

Go to Password Recovery.
Follow the email link to reset password. If email not received, check spam and allowlist @hyperswap.com.
If your account is wallet-only (no password), recover using your wallet seed phrase in your wallet provider — Hyperswap ® cannot recover wallet seeds for you.

Hyperswap ® 2FA reset & Error connecting

For lost 2FA devices:

Open the Help Center request form at 2FA Reset.
Provide the requested identity verification (photo ID, recent transaction ID) — follow the secure instructions only on the official Help Center.
Expect manual review; use the account email and any prior support ticket numbers to speed up verification.

App & Wallet Issues

If the Hyperswap ® App is not working or shows "can't verify wallet" or "error decline":

Update the app to the latest version and reinstall if crashes persist.
Ensure your wallet provider permits connectivity from the Hyperswap ® domain and that pop-ups are allowed.
If transactions are declined, confirm your wallet has sufficient gas and the correct chain selected.

Frequently Asked Questions

Q: Where do I login to Hyperswap ®?: A: Visit https://hyperswap.com/login and choose email or wallet connect.
Q: I didn’t receive password reset email — what now?: A: Check spam, allowlist @hyperswap.com, and retry. If still missing, open a Help Center ticket.
Q: How do I reset 2FA if my phone is lost?: A: Submit a 2FA reset request via Help Center and follow verification steps.
Q: App shows "Can't verify wallet" — how to fix?: A: Unlock your wallet, confirm network, and ensure the app is up to date. Reconnect the wallet from the account settings.
Q: Why was my transaction declined?: A: Common reasons: insufficient gas, nonce mismatch, or the receiving contract rejecting parameters. Retry after checking wallet and network fees.
Q: Where can I find official help?: A: Official support is at Hyperswap ® Help Center.